Thanks for the Feedback – Sheila Heen

Stemming from the observation that feedback conversations ranked toward the top of difficult conversations within organizations, Sheila Heen co-author of Thanks for the Feedback, set out to bring clarity and increase the success of feedback interactions. Sheila shares her memorable and impactful framework for navigating feedback conversations at the 2015 Summit.

Process
  1. The main points were ___
  2. This impacted me because ___
  3. I am going to take away ___

About this content

This content is supported through annual WCA membership subscription and/or donations.

Become a member Donate